The Great Resignation - Designing A Great Offboarding
The Great Resignation is underway, thats if you read the various articles all over the internet. I have to agree, you know after handing in my resignation 👀
If this Great Resignation is underway it does beg the question:
If all your people are leaving whats happening to all that associated knowledge?
I think I have part of the answer, it's the non glamour sibling of the onboarding aka the offboarding. Its funny, most organisations are obsessed with designing a great onboarding experience for its new people. Yet very little time is given to the offboarding experience for its current employees.
In this week #DannyDiscussions I discuss (with myself):
ROI of offboarding
Finding key moments that matters
Process behind the experience
Using data to help identify moments that matter
Last day experience and lots more.
Extended reading: https://www.linkedin.com/pulse/experience-design-exit-interview-danny-seals/